Oso Mudslide Data Recovery Effort
WET HARD DRIVES
Contrary to popular belief, hard drives are not air-tight or hermetically sealed. Water can reach the hard drive platters where your data is stored.
If you have a hard drive that is wet, do not attempt to dry it out. The water contains contaminants and particulate matter that will bond with the surface of the hard drive platters during the drying process. While it may seem counter-intuitive, the hard drive should be left wet. Do not expose the hard drive to heat, or attempt to dry with a hair dryer.
WET HARD DRIVES – WHAT TO DO
1. Remove the hard drive from the computer, rinse with distilled water.
2. Soak several paper towels with distilled water; wrap the hard drive in these.
3. Place in a Ziploc or other such plastic bag – get to us as soon as you can.
OTHER HARD DRIVES
If a hard drive was subject to impact and/or is inside of a crushed computer, there are a myriad of things that could be wrong or go wrong – do not place the drive in another system and/or attempt to power up – get the drive to us to properly diagnose. If internal components of the drive have become loose, powering up the drive may make data recovery impossible.
WET OR SUBMERGED CELL PHONES/SMART PHONES
1. Remove the battery if possible and rinse the device with distilled water.
2. Place the device in a container or bag of dry rice for several days.
The Bheestie Bag is also an option for drying out computing devices with no moving parts.